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Sarah
Boston, MA · January 17, 2026
Tech Support

My WiFi keeps disconnecting every 10-15 minutes on my Windows 11 laptop. My phone stays connected fine on the same network. I have already restarted the router.

A
Alex Chen
Senior IT Specialist · 10 years experience
Verified Expert

Since your phone works fine on the same network, the issue is with your laptop, not the router. The most common cause on Windows 11 is the power management setting that turns off the WiFi adapter to save battery. To fix this: open Device Manager (right-click Start button), expand Network Adapters, right-click your WiFi adapter, select Properties, go to the Power Management tab, and uncheck "Allow the computer to turn off this device to save power." Click OK. Second fix: update the WiFi driver. In the same Device Manager, right-click the WiFi adapter, select Update Driver, then Search Automatically. If Windows says it is up to date, go to your laptop manufacturer website (Dell, HP, Lenovo etc.) and download the latest WiFi driver manually. Third fix: reset the network stack. Open Command Prompt as administrator and run these commands one at a time: netsh winsock reset, then netsh int ip reset, then ipconfig /flushdns. Restart the laptop after running all three. This combination fixes WiFi disconnection issues about 90% of the time.

👍 78 people found this helpful·Answered January 17, 2026
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