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🔧Plumbing· 7 min read · February 15, 2026

Water Heater Not Working? Diagnose and Fix It Fast

No hot water is an emergency. Here is how to diagnose whether it is the pilot light, thermostat, or heating element.

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Written by Ryan Giles
Red Seal Certified Plumber · 8 years experience
HelpByExperts water heater troubleshooting and repair guide
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In this article
1. Gas vs Electric: Different Problems2. Gas Water Heater: Relight the Pilot3. Electric Water Heater: Check the Breaker4. When to Replace vs Repair

Gas vs Electric: Different Problems

Gas water heaters use a burner and pilot light. Common failures: pilot light goes out, thermocouple fails. Electric water heaters use heating elements. Common failures: element burns out, thermostat fails, breaker trips.

Gas Water Heater: Relight the Pilot

Find the gas control knob. Turn it to PILOT, press and hold while you use a long lighter to ignite the pilot. Hold for 60 seconds, then release. If it stays lit, turn the knob to ON.

Electric Water Heater: Check the Breaker

Electric water heaters run on a dedicated 240V circuit. Check your electrical panel — if the breaker is tripped, reset it. If it trips again immediately, there is a short circuit.

When to Replace vs Repair

Water heaters last 8–12 years. If yours is older than 10 years and needs a major repair, replacement is usually more cost-effective. Signs it is time: rust-colored water, rumbling noises, visible corrosion, water pooling at the base.

Pro Tips

Flush your water heater annually to remove sediment buildup
Set the thermostat to 120°F
Tankless water heaters never run out of hot water and last 20+ years
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